Your Privacy Is Our Responsibility

Laky7's Privacy Policy
Your Data Is Completely Secure

The laky7 platform follows the highest standards for collecting, using, and protecting your personal data. This privacy policy explains what information we hold, why we hold it, and how it is kept secure.

Last Updated: January 1 2026

Laky7 is one of Bangladesh's most trusted online gaming platforms. We believe that respecting user privacy is the foundation of a safe and healthy gaming environment. laky7's privacy policy clearly explains what data we collect, how it is used, when it is shared, and what rights you have over your information.

This privacy policy applies to the laky7.app website and all associated services. By using our services, you are considered to have agreed to this policy. Please read it carefully before signing up.

Summary

We never sell your data. Only the information necessary to provide our services is shared with third parties. You can request to view, correct, or delete your data at any time.

Section 01

What Data We Collect

When you register and use laky7, we collect various types of information. This data is used to improve our services and keep your account secure.

Personal Identification Information

  • Full name and date of birth (for age verification)
  • Email address and phone number
  • Residential address and country
  • National ID or passport number (for KYC verification)

Financial Information

  • Payment method type (Mobile Banking, Nagad, Rocket, etc.)
  • Transaction History & Amount
  • Deposit & Withdrawal Records
Payment Security

Full bank card numbers and PINs are never stored on our servers. Payment gateway transactions are handled exclusively through encrypted channels.

Technical & Usage Information

Types of Information Purpose
IP AddressGeo-verification and Security
Device information (OS, browser)Compliance & Fraud Prevention
Session Logs & ActivityService Quality Improvement
Gaming HistoryResponsible Gaming Monitoring
Cookie & Tracking DataPersonalized Experience
Section 02

How We Use Your Data

Laky7 uses your data only for specific, legitimate purposes. We never use your personal information for anything else without your consent.

  • For account creation, verification, and management.
  • To process deposits, withdrawals, and other financial transactions.
  • To verify age and prevent access by minors.
  • To provide customer support and resolve complaints.
  • To prevent fraud and money laundering.
  • To meet legal and regulatory obligations.
  • To send personalized promotions and bonus offers (with your consent).
  • To monitor and support responsible gaming programs.
Marketing Communications

We only send promotional emails or SMS with your explicit consent. You can unsubscribe at any time.

Section 03

When and With Whom We Share Information

Laky7 never sells your personal data to third parties. However, limited information may be shared in certain circumstances.

Lawful Basis for Sharing Information

  • Payment Processor: Necessary information is shared with Mobile Banking, Nagad, and similar providers to process transactions.
  • Identity Verification Provider: With licensed third parties for KYC processing.
  • Regulatory Authority: Upon request from government authorities under legal obligation.
  • Fraud Prevention Service: To detect fraudulent activity.
What We Never Do

Your data is never sold or rented to advertisers, data brokers, or any other commercial third parties — not ever.

Section 04

Data Protection Measures

Laky7 uses industry-leading security technology to protect your data. Our security team monitors systems 24/7 to detect any unusual activity in real time.

  • All data is secured with 256-bit AES encryption.
  • All communications are encrypted using TLS 1.3 protocol.
  • Two-factor authentication (2FA) support.
  • Regular security audits and penetration testing.
  • Restricted Access — only authorized personnel can access this information.
  • Automatic detection and alerts for suspicious login attempts.

Please keep in mind — no one can guarantee 100% security on the internet. Keep your password confidential and avoid logging in from unfamiliar devices.

Section 05

Cookies & Tracking Technologies

Cookie Type Purpose Duration
Essential CookiesLogin Session & SecurityUntil end of session
Performance CookiesPage load times and error detection30 days
Functional CookiesLanguage and Preference Settings1 year
Analytics CookiesUser Behavior Analysis90 days

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect certain site functions.

Section 06

Your Privacy Rights

Every laky7 member has full control over their personal data. You can exercise the following rights at any time.

Right to Access Your InformationThe right to know what information we hold about you.
Right to RectificationThe right to correct inaccurate or outdated information.
Right to ErasureThe right to request deletion of your information under certain circumstances.
Right to Restrict ProcessingRequest to restrict the use of your information for specific purposes.
Right to Data PortabilityThe right to receive your data in a structured, portable format.
Right to ObjectThe right to object to your information being used for marketing or profiling purposes.
To exercise your rights

Contact our support team to exercise any of your rights. We will respond to your request within 30 business days.

Section 07

Data Retention Period

Laky7 does not retain your data longer than necessary. Once a service ends or an account is closed, most information is automatically deleted after a set period.

Types of Information Retention Period
Account & Identity Information5 years after account closure
Financial Transaction Records7 years under legal obligation
Gaming History3 years after account closure
Customer Support Conversations2 years after last contact
Marketing Consent Records3 years after consent withdrawal
Cookie & Analytics Data90 days after collection

The above retention periods may be extended in cases of legal obligation or ongoing disputes.

Section 08

Contact Us

For any privacy-related questions, complaints, or requests, you can reach our dedicated privacy team.

Privacy Support

Email: [email protected]

We typically respond within 24–48 hours.

This privacy policy may be updated from time to time. For significant changes, we will notify you at your registered email address and update the "Last Updated" date at the top of the page.

Why laky7 Your Data Is Secure

We are committed to protecting your privacy on both a technical and policy level.

Military-Grade Encryption

All your data is protected with 256-bit AES encryption — the same technology used by the world's leading banks.

No Data Sales

Laky7 never sells your personal data. Any sharing with third parties is strictly limited and only for service-related purposes.

Your Data, Your Control

View, update, or request deletion of your information at any time — full control is in your hands.

Regular Security Audits

Our systems are regularly audited by third-party experts to ensure there are no vulnerabilities.

Limited Access Policy

Only authorized staff can access your information, and every access is logged.

Transparent Communication

We notify you directly of any changes to this policy — no hidden updates, complete transparency.

Join laky7

Keeping your data protected
Enjoy Gaming

Your privacy is our top priority at laky7. Register with confidence and enjoy the best online gaming experience in Bangladesh.

18+ | Play Responsibly | laky7 Privacy Policy applies

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