The laky7 platform follows the highest standards for collecting, using, and protecting your personal data. This privacy policy explains what information we hold, why we hold it, and how it is kept secure.
Laky7 is one of Bangladesh's most trusted online gaming platforms. We believe that respecting user privacy is the foundation of a safe and healthy gaming environment. laky7's privacy policy clearly explains what data we collect, how it is used, when it is shared, and what rights you have over your information.
This privacy policy applies to the laky7.app website and all associated services. By using our services, you are considered to have agreed to this policy. Please read it carefully before signing up.
We never sell your data. Only the information necessary to provide our services is shared with third parties. You can request to view, correct, or delete your data at any time.
When you register and use laky7, we collect various types of information. This data is used to improve our services and keep your account secure.
Full bank card numbers and PINs are never stored on our servers. Payment gateway transactions are handled exclusively through encrypted channels.
| Types of Information | Purpose |
|---|---|
| IP Address | Geo-verification and Security |
| Device information (OS, browser) | Compliance & Fraud Prevention |
| Session Logs & Activity | Service Quality Improvement |
| Gaming History | Responsible Gaming Monitoring |
| Cookie & Tracking Data | Personalized Experience |
Laky7 uses your data only for specific, legitimate purposes. We never use your personal information for anything else without your consent.
We only send promotional emails or SMS with your explicit consent. You can unsubscribe at any time.
Laky7 uses industry-leading security technology to protect your data. Our security team monitors systems 24/7 to detect any unusual activity in real time.
Please keep in mind — no one can guarantee 100% security on the internet. Keep your password confidential and avoid logging in from unfamiliar devices.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Session & Security | Until end of session |
| Performance Cookies | Page load times and error detection | 30 days |
| Functional Cookies | Language and Preference Settings | 1 year |
| Analytics Cookies | User Behavior Analysis | 90 days |
You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect certain site functions.
Every laky7 member has full control over their personal data. You can exercise the following rights at any time.
Contact our support team to exercise any of your rights. We will respond to your request within 30 business days.
Laky7 does not retain your data longer than necessary. Once a service ends or an account is closed, most information is automatically deleted after a set period.
| Types of Information | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years under legal obligation |
| Gaming History | 3 years after account closure |
| Customer Support Conversations | 2 years after last contact |
| Marketing Consent Records | 3 years after consent withdrawal |
| Cookie & Analytics Data | 90 days after collection |
The above retention periods may be extended in cases of legal obligation or ongoing disputes.
For any privacy-related questions, complaints, or requests, you can reach our dedicated privacy team.
This privacy policy may be updated from time to time. For significant changes, we will notify you at your registered email address and update the "Last Updated" date at the top of the page.
We are committed to protecting your privacy on both a technical and policy level.
All your data is protected with 256-bit AES encryption — the same technology used by the world's leading banks.
Laky7 never sells your personal data. Any sharing with third parties is strictly limited and only for service-related purposes.
View, update, or request deletion of your information at any time — full control is in your hands.
Our systems are regularly audited by third-party experts to ensure there are no vulnerabilities.
Only authorized staff can access your information, and every access is logged.
We notify you directly of any changes to this policy — no hidden updates, complete transparency.
Your privacy is our top priority at laky7. Register with confidence and enjoy the best online gaming experience in Bangladesh.
18+ | Play Responsibly | laky7 Privacy Policy applies